Emotional Intelligence

June 20, 2018

As a follow up to my last blog posting about individual strengths and weaknesses (or focus areas), I want to extend beyond that and touch upon the importance of a concept or quality known as ¨Emotional Intelligence¨ and it´s connection and contribution to both personal and career success.



Emotional intelligence (EI), also known as Emotional quotient (EQ) and Emotional Intelligence Quotient(EIQ), is the capability of individuals to recognize their own emotions and those of others, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments or achieve one's goal(s).


Emotional intelligence also reflects abilities to join intelligence, empathy and emotions to enhance thought and understanding of interpersonal dynamics. Studies have shown that people with high EI have greater mental health, job performance, and leadership skills (1).


The model introduced by Daniel Goleman(b) focuses on EI as a wide array of competencies and skills that drive leadership performance. Goleman's model outlines five main EI constructs (for more details see "What Makes A Leader" by Daniel Goleman, best of Harvard Business Review 1998):


  • Self-Awareness 

The ability to know one's emotions, strengths, weaknesses, drives, values and goals and recognise their impact on others while using gut feelings to guide decisions.


  • Self-Regulation 

It involves controlling or redirecting one's disruptive emotions and impulses and adapting to changing circumstances.


  • Social skills

In managing relationships to move people in the desired direction.


  • Empathy

Considering other people's feelings especially when making decisions


  • Motivation

Being driven to achieve for the sake of achievement (2)


In my next posting, I will write about some ¨do´s and don´ts¨ as it relates to emotional intelligence.


1) https://en.wikipedia.org/wiki/Emotional_intelligence

2) Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books

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